A: Yes, if your order weights more than 30lbs. If your order weight less than 30lbs, it's not cost effecient to use FedEx or UPS and the shipping rate will cost much more than using airmail.
Q: I don't see those small prints on most e-commerce site, where is your disclaimers?
1.You can return your purchase within 30days of the receipt date for any or no reason. However, the orgianl Shipping fee is none-refundable under any circumstances.
2.We will not responsible for the returning cost of defective product(s), but we will pay for the S/H cost of the replacement.
3.If we send you the wrong item, we will pay the S/H of the replacement, as well as the returning S/H cost of the wrong item.
4.We reserve the right to cancel or refuse any order at any time for any reason.
A: Since we calculate shipping rate by total price, you enjoy the shipping discount automatically. The more you purchase, the more you save.
A: You will see the wholesale price automatically when we mark your account as "wholeseller". In order to be qualify as a wholesaler, you need to meet either one of the following conditions:
1) Your total purchase for past 30 days exceed USD $2000.
2) Your order exceed $1000 in a single purchase.
If you believe you are qualify as a wholeseller, please write a email to: firstname.lastname@example.org. We will process your request in 24 hours.
A: usually we process your order the same day and send the tracking number to you the second day, if we received your order on weekend ,we will process your order on monday.
A: Orders generally ship within 3 business days of when the order is placed (see processing steps chart above).
A: if you want to change or cancel your order please contact us within 5 hours after your order placed . However, if the order has been market "shipped", You will not able to cancel or change the order.
A: We do not charge restocking fee, but we do have few simple return policies.
A: Simple. Go to the "contact us" page, send an email to us and Request RMA ,a email contain the instruction alone with the RMA# will be send to you shortly. Pack the return according to the instruction and ship it back to us. A replacement will be ship to you once we received your return or the refund will be credited to your account if you requested.
A: check your email's spam folder.
A: You can track your package at your country's postal office website. Or you can use the link below: http://www.ems.com.cn/english-main.jsp.
A: Warranty service for defected merchandise are handled by the manufacturers and not by www.tech-electronic.com, unless otherwise indicated. Please contact the manufacture directly.
If any item was damaged during transit, immediately contact your local postal office. Keep all shipping materials and contact our Customer Service Immediately we are aware of the issue. If you have purchased shipping insurance, we will help you to get recovered from carrier.
A: Yes. You can get a copy of your receipt at "your account" page at any time.
We will process your request in 24 hours, All products will be delivered within 5 - 10 days.
30-day refund, one-year warranty
Buy more and cheaper
Payment security !